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Category: Ask an Expert

You asked, we answered. Scroll through our monthly #AskAnExpert blogs to get a recap on every episode.

Why an Industry-Specific Platform?

Posted on February 2, 2021February 2, 2021 by Caitlin Good

We’re a software technology company that provides solutions specifically for the promotional products industry. At BrightStores, we design, build, and host Company Stores and Pop-Up stores for the world’s most recognized brands. Online stores are in our DNA: we’ve been working with distributors for nearly 20 years. If you’re new to us (or need a…

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New Online Habits Are Changing Permanently

Posted on January 8, 2021January 8, 2021 by Caitlin Good

Life as a consumer, professional and – overall human – have drastically changed as online spaces become the go-to (or only!) way to get things done. New habits aren’t going to boomerang back when COVID-19 is more under control because they’ve become conditioned to a new way of doing things, especially if it’s more efficient….

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[INFOGRAPHIC] Company Store or Simple Store?

Posted on December 21, 2020December 22, 2020 by Caitlin Good

There is one unavoidable question that is always on distributors’ minds: “What type of store does my client need?” We are always adding new features to all our Company Store and Simple Store solutions, which can make it difficult to narrow down the right option. We walk you through the main categories that you need…

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December AAE Recap

Posted on December 20, 2018 by Lucy Taylor

Re-Run: Customer Service Tips for Holiday Stores Recap Every year when the holiday season rolls around distributors everywhere celebrate and cringe all at once. Why? Simple, the holidays bring in significant sales but with that comes lots of last-minute orders and an extra heavy workload. One of the ways you can buy yourself some extra…

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November AAE Recap

Posted on November 19, 2018December 20, 2018 by Lucy Taylor

Episode 33: Customer Service Tips for Holiday Company Stores Recap Every year when the holiday season rolls around distributors everywhere celebrate and cringe all at once. Why? Simple, the holidays bring in significant sales but with that comes lots of last-minute orders and an extra heavy workload. One of the ways you can buy yourself…

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#AskAnExpert – April 2018

Posted on April 23, 2018May 17, 2018 by Lucy Taylor

Episode 5 – Account Balances  Episode Recap If you just launched an Advanced Company Store and your client is looking for ideas to get shoppers to use their new store, then Account Balances could be the solution you’ve been searching for. An Account Balance is an advanced payment option that allows store admins to give specific users…

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#AskAnExpert – March 2018

Posted on March 12, 2018April 2, 2018 by Lucy Taylor

Episode 1 – Company Store Benefits Episode Recap  When distributors first become interested in an online solution they often wonder what the benefits are to starting an online Company Store. Afterall, distributors like you know there’s no point investing valuable time and money into something that isn’t going to directly benefit both you and your client. The…

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