You’ve sold, built, and are now managing your client’s store on an ongoing basis. Yes, we have useful resources for the management stage as well!
We already covered the tools you as a distributor can lean on while selling and building a Simple or Company Store to your clients. Now, let’s zero in on how you can engage our Support Team while you manage your client’s store.
You can also see how this stage fits into the larger end-to-end sales process in our infographic blog post!
Support Suite
Access our Bright Orders (Simple Stores) Support Suite and Bright Sites (Company Stores) Support Suite at anytime! You’ll find loads articles and videos with help on all store solutions. Type your keyword(s) directly into the search bar or scroll down for a list of topics.
Bright Orders Support Suite for Simple Stores
Learn how to manage your client’s Simple or Redemption Store in a wide variety of areas:
Setting up your Simple Store/Redemption Site
Reporting
Bright Orders Account Management
Miscellaneous
Bright Sites Support Suite for Company Stores
Learn how to manage your client’s Company Store (Catalog Site, Basic Company Store, or Advanced Company Store) in an even wider variety of areas due to the larger amount of capabilities and higher level of customization:
Bright Sites Users
Bright Sites Orders
Bright Sites Store Management
Bright Sites Account Management
Miscellaneous
Support Team
Our award-winning, compassionate, and expert Support team members are available to assist you with your client’s Simple or Company Store Monday through Friday, 8-5 pm MST.
Even better, you can chat with Support directly from your Bright Sites Admin! Just click the “Chat” icon in the top right menu.
You can also email our teams directly:
Need help with a Simple Store?
Email support@orderpromos.com
Need help with a Company Store?
Email support@brightstores.com
And yes, we said award-winning! Did you know that Sheri Mischke and Akhil Shastry are both recipients of the PPAI’s PPB Service Superhero award? We couldn’t be more proud!